AZREN.R_
STATUS: ONLINE // LOCATION: MALAYSIA 🇲🇾

Azren
Rosidi

> Desktop Engineer &&
Mountaintop Techie

[email protected]
Malaysia
user@mountaintop:~

user@mountaintop:~$ cat philosophy.txt

"Beyond the realm of circuits and algorithms, I find joy in venturing into the wilderness, hiking trails that lead me deeper into the embrace of mother nature. This harmonious blend fuels my passion for both tech and exploration."

user@mountaintop:~$

The Trail // Work_Experience

Desktop Engineer

@ NCS Group Pte Ltd

Jul 2024 – Jul 2026

Singapore

  • Proactively identified service risks and implemented corrective actions to maintain SLA compliance.
  • Documented system configurations and prepared audit-ready reports to support compliance and transparency.
  • Administered Active Directory user accounts, including password resets, provisioning, and deactivation.
  • Administered local servers and used SCCM for software deployment, patch management, and remote updates.
  • Led platform implementation and upgrade projects, aligning delivery with client specifications and timelines.

IT Support Technician

@ CJ Century Logistics Holdings Berhad

Mar 2022 – Mar 2024

Malaysia

  • Provided end-user support for computers, hardware, software applications, and email.
  • Maintained and updated inventories of technology hardware, software, and related resources.
  • Monitored antivirus protection, email usage and storage, shared files, and user network access.
  • Maintained and updated technical documentation.

Basecamps // Education

Diploma in Information Technology

Ungku Omar Polytechnic

Major in Software and Application Development

Malaysian Skills Certificate (SKM)

Segamat Community College

Major in Computer Systems and Networking

Expeditions // Projects

Anti-Theft Security System

Dec 2020

Built a Python-based anti-theft security system with a three-person team. The system monitors and alerts users via a sensor, transmitting movement signals to a Raspberry Pi, which captures or records the movement and stores it securely in Google Drive.

Python Raspberry Pi Google Drive

Gear & Inventory

./skills_and_certifications.sh

Technical_Skills

Desktop support Active Directory SCCM Software deployment Patch management Windows server support Network administration Hardware troubleshooting Software troubleshooting Incident management Technical documentation

Credentials.dat

  • Google IT Support Professional Certificate

    [2023]

  • SC-900T00 - Microsoft Security, Compliance, and Identity Fundamentals

    [2023]

  • MSDP-COPW – Microsoft Copilot Quick Glance Workshop

    [2024]

  • MPE_MIDJ – Google Cloud Big Data & Machine Learning Fundamentals

    [2024]

Word on the Trail

"Azren is knowledgeable and carries out his responsibilities with professionalism... he consistently responded promptly to requests for IT support and patiently troubleshoot technical issues, providing effective and timely resolutions. Azren demonstrated commitment, competence and a strong sense of responsibility."

Administration Manager

Singapore Government Educational Institution (via NCS)

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